Responsible Gaming
Gambling Should Be Entertainment
We believe that gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or attending a concert. It should never be considered as a way to earn money or solve financial problems. The house always has an edge, and there is no guaranteed way to win.
If you choose to gamble, only spend money you can afford to lose, and never gamble with money needed for essentials such as rent, food, or bills.
Age Verification
Gambling in the United Kingdom is only legal for persons aged 18 years or older. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, you must not use gambling services. It is illegal for operators to provide gambling services to minors.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses: Gambling more to try to recover money you've lost
- Hiding gambling: Being secretive about how much you gamble or how much money you've spent
- Gambling with money you can't afford to lose: Using rent, bill, or grocery money to gamble
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Losing control: Gambling longer or with more money than intended
- Relationship problems: Arguments with family or friends about your gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Increasing stakes: Needing to gamble with larger amounts to feel the same excitement
- Failed attempts to stop: Trying unsuccessfully to cut down or quit gambling
- Using gambling to escape: Gambling to cope with stress, anxiety, or other problems
Self-Help Tools & Responsible Gambling Features
Most reputable gambling operators provide tools to help you stay in control. These may include:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you're willing to lose
- Betting Limits: Restrict the maximum stake you can place on individual bets
- Reality Checks: Receive notifications at regular intervals reminding you how long you've been playing and how much you've spent
- Time-Out: Take a break from gambling for a set period (typically 24 hours to several weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from a gambling site
We strongly encourage you to use these tools. They are designed with your wellbeing in mind.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
United Kingdom
- GamCare – Free confidential support and information
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential, 24/7) - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed online gambling operators - Gamblers Anonymous – Support groups and peer help
Website: www.gamblersanonymous.org.uk
Phone: 0800 731 2928
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org or 1-800-GAMBLER
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
All of these services are free, confidential, and non-judgmental.
If You Need Help, Please Reach Out
There is no shame in asking for help. Problem gambling is a recognised condition, and support is available. If you are concerned about your gambling or that of someone close to you, please contact one of the organisations listed above.
Your health and wellbeing are important. Don't struggle alone – seek help today.